Time to get real about transit times: they refer to the estimated time it takes to deliver your order from the date of despatch (usually as quickly as the same or next business day!). View our current production times below:
View Production TimesStandard International
Free for orders over $89 NZD
* excludes Telegrams, special/bulk/email and discounted orders
$18 NZD flat-rate
8 to 12 business days
Express International
$28 NZD flat-rate
4 to 8 business days
DHL Express
From $50 NZD, calculated at the checkout
2 to 4 business days (choose International Express outside of metro)
Free Shipping
Free for orders over $69
* excludes Telegrams, special/bulk/email and discounted orders or deliveries to PO Boxes and Parcel Lockers
Standard - Prioritised
$10 flat-rate
5 to 10Â business days
Express Post - Prioritised
$15 flat-rate
1Â to 2 business days
(view Express Post next business day delivery network postcodes)
DHL Express
 - Prioritised
From $23, calculated at the checkout

1 to 2 business days
(Choose Express Post outside of metro)
Melbourne Same Day Courier

from $59, calculated at the checkout
(Order before 11 AM for delivery by 5 PM)
We ship pretty much everywhere including New Zealand where you can pay in NZD at kustomhaus.co.nz. If you have any questions before or after you place your order, just ask us.
Deliveries to countries outside of Australia may be subject to customs duties and taxes levied by the destination country, for which you (or your recipient) will be liable. If you or your recipient refuse your delivery, you’ll be responsible for the original delivery charges, any applicable tax and duties charges, and the cost of returning the package. Get in touch if you have any questions.
You'll love whatever you order from us, with all items checked for quality and accuracy. Items engraved or made to order (including Wax Seal Stamps and Self-Adhesive Wax Seals) can’t be returned or exchanged since they're crafted just for you.
Carefully check your artwork proof, this is your chance to make sure your artwork is correct before your stamp/seals head into production. Pay special attention to small details and spelling, sometimes things get lost or missed. Reproduction after after proof approval will incur a full production fee to get things going again, so check twice before you say OK.
If you'd like to request a return, let us know within 3 days of receiving your gear and we'll help you out. Items must be returned within 30 days. Our full Refund Policy is here.
Our prices are in Australian dollars (AUD) unless otherwise indicated. Use the selector to view prices in your local currency, charged in AUD at the checkout. New Zealand customers can view and pay in NZD at kustomhaus.co.nz